Data-Assurance comes fully configured and ready to use. Once downloaded and installed, all you need to do is tell Data-Assurance which files and folders you want backed-up. File selection can be accomplished by utilizing the Windows Explorer-like client user interface, pre-built downloadable filters, or the easy to use Filter Wizard. Data-Assurance also utilizes a handy Getting Started Wizard which will automatically appear if any critical fields have been left blank during configuration and setup.
How
is Data-Assurance different from other backup services I've heard
about?
Our software is completely client controlled. We do not and can not access
your data. All backup schedules, files choices, options, est. are in YOUR control.
The data is compressed and encrypted BEFORE it leaves your computer and you
are the only one with a key.
Why do I need Data-Assurance.net
Backup?
One of the most basic rules when using a computer is routinely backing up your
files. Most users do not backup their files as often as they should and, even
if they do, they do not store their data safely off-site. Data-Assurance.net
Backup eliminates the hassle of backing up because there are no additional
hardware components, disks or tapes. And you have the added security of having
your files backed up off-site to our secure facility. You can sleep better
at night knowing all your data files are backed up properly.
What's Involved?
Just contact us with a simple call or email and we will get you setup right
away. Our technician, (After installing and configuring) will supply you
with your kit that includes everything you need.
Can I use Data-Assurance.net
Backup on two different computers if I only have one Account?
Backup is designed so that each computer has its own Account and the Account
NOT be shared between 2 or more computers. There are two main reasons. The
first is that if you are backing up files from two different computers to a
common Account, files with the same name will be overwritten in your common
Account. The second reason is that in the event of a computer crash, it would
be difficult to restore files to a specific computer from a common Account.
We do understand however that for monetary reasons you may want to merge your
usage time, we do accommodate for that.
I have a tape system, why should
I use Data-Assurance's Remote Backup?
Tape systems can be reliable, but require a high level of ongoing maintenance
to guarantee reliability. Data-Assurance.net uses a triple redundant system,
meaning we maintain three separate backups of your data in two locations. With
Data-Assurance Remote Backup 100% of your backups are store on redundant, fault-tolerant
servers, with secondary offsite CD storage.
Important: Your data is at risk if you are using a tape backup system and do not:
- clean your tape drives once a month;
- take your backups off-site every night, while keeping them close enough that they are easily accessible;
- test and restore once a month;
- keep at least a 20 backup rotation;
- have easy access to your backup software if you have to re-install it;
- eliminate the possibility of magnets being near tapes
The main risk of using tape systems is that they can break, but appear to be working. All indications are that backups were successful . . . until you try to restore.
If your data is security sensitive - Tapes can be read from other drives - there is no encryption method with tapes.
If you want to continue to use tapes as your primary backup, consider using Data-Assurance.net as a secondary backup solution just in case your primary backup system fails. Remember, redundancy is the key to data security!
Can I still use my tape system?
Yes. Many of our clients use us as a secondary backup and continue to run their
tape backups. This reduces the need to haul tapes off-site while ensuring
that data will never be lost.
Does it work if our company has
a firewall?
Absolutely. The software works on a specific part which can be opened by your
firewall allowing the software to run.
How much does it cost?
$27/month for up to 200 megabytes of data. The price is based on the compressed
data stored on our system, and the amount of compression varies according
to the type of data you are backing up. Go to our pricing page to view other
pricing levels.
What happens to my data after
it's transmitted to Data-Assurance?
Redundant copies of your data reside encrypted in our facility. No one has
access to your data but you.
I have mirrored /RAID hard drives.
Won't that protect me from viruses or data loss?
No. Mirrored hardware only protects you from a hardware failure. Since 90%
of data loss is due to data corruption or user error, mirrored equipment offers
no protection. This is because corrupt data gets instantly written to the mirror
equipment. The only way to protect your data is by having a backlog of backups
to restore from.
What type of information on the
backup is available to the me?
In the restore tab of the software, the administrator can see each backup by
date. They can also search for specific files in this area. The first week
of each month a usage report is generated, along with your invoice, and put
in the client area of Data-Assurance.net. This area is password protected to
ensure that only you have access.